Trai — more money charged even though less channel subscribed

I made a "my own pack" on Videocon d2h website and the total amount was 208 including tax, however the money charged even after 2 days still amounts to 335 something. Even after complaining to their customer care, there was absolutely no help. The website is very unresponsive and shows wrong data. Kindly help in this matter, since this is happening for past 2 months.
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TRAI customer support has been notified about the posted complaint.
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Dear Amlan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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