Trai — my vodafone prepaid no blocked without any intimation

Address:	600053
Website:	Vodafone

I am using vodafone sim ([protected]) 5years and above with out intimation they blocked my number and i went to the ambattur vodafone showroom regarding my issue i didn't get any proper response there they said here after i never get same number in prepaid and i can get only postpaid for the same number i said ok give me postpaid and again said he want get some approval from his manager but manager not available so he can't give the postpaid number also but vodafone number is my primary number that only i linked all my bank accounts, aadhar pan, pf, and my office also and due to medical emergency i try to fund transfer to my wife account i didn't get otp message so i unable to transfer the fund. Kindly stop this please inform before blocking the number and kindly help me to get the number