[Resolved] Trai — Mydala (www.mydala.com) deducted money from my idea mobile account balance | |||||
Mydala deducted rs.29 from my idea account, when i called idea care, they have told me that i must have clicked on mydala, but i have never clicked on mydala and they did not even asked once before deducted the rs.29 from my account... My money was deducted by mydala without my consent i didn't even clicked on anything. I received a message from mydala that rs.29 has been deducted... http://www.mydala.com/contactus Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint. | |||||
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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Apologies for the inconvenience caused to you.
As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.
For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.
Regards
Mydala Team