[Resolved]  Trai — Netconnect issue ([protected]) [t[protected]lys010z3388710]

Address:Mumbai City, Maharashtra, 400063
Website:www.rcom.co.in

I was using prepaid Netconnect+ Device for net surfing [protected]. On that number I recharged Rs.3001 (1GB data per month free for lifetime), I availed this offer only for 3 months after that CDMA services has been completely shut down from Reliance, so now I am am not able to use this service.

I already raised complaint with reliance but they are not ready to provide my money back. also after so many mails they didn't reply.
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Comments

Dear Mr. Tripathi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mr. Tripathi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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