Trai — network and call drop

Address:

Faridabad, Haryana, 121006

I have Vodafone number and I am facing problem with the network and call drop issue . how ever the company is just prolonging the problem and inclination is seen for resolution.please guide
PLEASE FIND THE CORRESPONDENCE WITH VODAFONE TILL DATE THEY ARE JUST FORWARDING THE DATES
We appreciate you reaching out to us. My name is Anurag, I will be assisting you today regarding the query for your mobile number.

We value your relationship with us and urge you to treat this as an exception. We assure you that we are committed to provide you and all our customers with quality customer service.

I would like to inform you that we have checked and identified that due to unavoidable circumstances network coverage in your area is not adequate to meet your requirements. We expect this issue to be resolved till 20/10/2017.

While we strive to ensure good coverage, there may be factors beyond our control that may temporarily affect the network coverage in your vicinity like:

•Physical obstructions
•Geographic and weather conditions
•Possible radio interference or faults in other telecommunication networks
I thank you for your patience and support. Should you have any additional questions, please reply to this email and I will be happy to assist you.

For future correspondence, you can refer to your service request number [protected].
In case you need further assistance, please do call or email us. We'll do our best to help you.

Hello Deepak,
Thank you for contacting us. My name is Akash, and I will be assisting you today regarding your query for your mobile number [protected].
I wish to inform you that due to unavoidable conditions, network coverage is not adequate in in your area. It is expected to resolve by 20/08/2017 and we will keep you posted.
While we are committed to provide good coverage, factors like physical obstructions, weather conditions and possible radio interference temporarily impacts network.
For future correspondence, you can refer to your service request number: [protected].
I hope I was able to assist you regarding your concern. Should you have any additional questions, please reply to this email and I will be glad to assist you.
Thank You
Akash Tyagi
Vodafone Care
Hello Sir/Madam,
Thank you for contacting us. My name is Preeti, and I will be assisting you today regarding the query for your mobile number [protected].
We sincerely regret the inconvenience caused to you.

Thank you for contacting us. I am Ranjit, and I will be assisting you today regarding the network issue for your mobile number [protected].
We are apologetic about this unfortunate chain of events and stand by our commitment to rectify and reverse the unpleasantness caused by this experience.
I would like to inform you that on the basis of your feedback about weak coverage at your location, we have checked and identified that due to unavoidable circumstances network coverage in your area is not adequate to meet your requirements. We expect this issue to be resolved in 20/08/2017 and we will inform once this is done.

While we strive to ensure good coverage, there may be factors beyond our control that may temporarily affect the network coverage in your vicinity like:

•Physical obstructions
•Geographic and weather conditions
•Possible radio interference or faults in other telecommunication networks

I regret the inconvenience caused due to this network issue.

Your reference Docket No. is [protected]
In case you need further assistance, please do call or email us. We'll do our best to help you.

Thank you.
Ranjit Upadhayay,

Appellate Office

Vodafone Delhi

I would like to inform you that as per feedback received from your side we have shared strictly feedback with agent and we have taken appropriate action regarding the concerned person and we are taking necessary steps to prevent recurrence of any such incidence.
I assure you, that we will certainly work on the areas of improvement highlighted by you.

Being a service provider, it's our primary objective to ensure the best of services to our customers at all times.

In view of this, we truly regret the inconvenience caused to you. We hope that this experience will not dilute our relationship and that you will allow us to rebuild your confidence in us.
Your service request number is [protected].
I hope that you enjoy the enhanced Vodafone network in your area in the times to come.Should you have any additional questions, please do not hesitate to ask me.
Thank you,
Preeti Gupta