Trai — new connection cheated cherrinet (ref no.33584)

Address:	Chennai, Tamil Nadu, 600023
Website:	www.jkmleathers.com

Hello sir/madam,
Sub : new connection installation issues. (New connection reference no. 33584)
We are using airtel from the past sixteen years. But from the past six month we are facing more technical and connection issues on internet.in this regards we heard cherrinet is best connection in chennai for internet speed. So we would like to apply a new connection.in this regards we requested on[protected] and paid the initial amount is rs. 4890/- (For three months) through by cheque. On[protected]Tuesday), collection executive came and collect our documents along with payment and informed us will connect one or two days. But till then no connection and no one responding my calls to installed a new connection or informing the status of new connection. We are really disappoint this service. From the past one week we called many times and we complaint to customer care (I. E.,[protected] only customer care responding then after the same issues. They got payment but why they not responding how can we believe that cherrinet genuine or...
Please find below contact numbers those are not attend after collected payment. And attached payment proof for your reference. I kindly request you to please take action against them and justice.
We need our refund amount along with all proof. How can i share your service to others. We would like to make connection with act. That service is very good in ayanavaram circle. I really made a big mistake to choose cherrinet service. If i choose act, connection will come within 24 hours. Not like cherrinet after 1 week there is no response.
Got appointment for document collection no. Is :[protected]They hold our call after inform my ref no.)
Documents collected executive. No. Is +91-[protected] (After getting payment not responding i called her many times)
New connection engineer contact no. : +91-[protected] (By chance if attend they hold after hearing my voice)

Regards
Usman
Jkm leathers.
([protected])