Trai — no reliance signal from past 2-3 days

Address:

Pune, Maharashtra, 411057

Hi, i am a reliance customer and it was working well before 2-3 days. From 2-3 days no connection is coming to my reliance gsm sim. I am not even able to connect to any other network also. My all credit cards and otp comes to this number.
How can reliance shut the services without informing customers? It is time you should take some action against defaulters. It is their company but we have invested our trust in the company by buying their services. I am not able to do any transactions and it is causing a lot of inconveniences.

I contacted customer care center. They are telling that they can't connect to executive because of emergency. Which emergency is going on? I want to know that.

Now, it is trai which can solve our problems. Kindly solve it and we will thank you full heartedly.