Trai — no signal airtel dth customer id no. [protected] dt[protected] & ref no.[protected] .just now there was a call from their hyderabad office (040-

Address:

address not known, Bangalore, Karnataka

Airtel, Bengaluru: TV there is no signal/video etc from[protected] & registered a complaint with thei customercare on[protected]& also reminded them (customercare plus theirassistance office )daily but there is no action from Airtel till now. Everytime somebody will phone & will verify the phone no. and address etc, promising to send their engineer just now, at 4pm on 4.5.2019 i received a call from(phone no.[protected] & verified my phone n umber., address, location, pin code no.& also the landmak etc. promising to send their engineer, as usual but noone has turned up till 4/5/2019 evening.. The tv was activated on 22nd march evening and tv went off the air on 24th march 2019 (it didnt work even for24 Hrs) & registered a complaint bearing no.87234115 dt[protected]since 24th march was a sunday and no o ne take the complaint). After much contact overphone their engineer came in the afternoon of 25th march but he could not rectify te defect & he called another engineer next morning and on 26th march evening the problem was detected & started the tv to function. Same thing is the problem now since 30th April 2019 & Registered the complaint on first may 2019 morning but uptil now the problem remains the same for which no one h as visited the residence. I have made complaints to various departments everyday so many times but there is no action to rectify thedefect. I have no other alternative except to approach your office for Help . can u pl look into the matter & do the needful. This can be rsolved with your intervention ONLY Now again saturday, sunday (5th&6th )May where no one work on these two days. . my customer complaint no.88609134 dt 1.5.2019 If possible u may pl arrange for the REFUND of Rs2100 paid for set top box on 22.3.2019 for which till now no receit as been sent by AIRTEL.Bengaluru. this co should be penalised for their bad treatment to its customers in bengaluru etc., this may be possible for TRAI, being Govt of India..