Trai — non compliance of dth services by airtel

Address:

Kapurthala, Punjab, 144602

Dear sir
I have taken airtel dth package for 1 year in december 2018. The dth package was activated for (Basic pack (130+gst) +colours' package (Rs 1/day and cnbc/awaaj, channel no 329)) was activated. I have deposited rs 1600 for next 1 year. Since last 5 days my channel cnbc (Channel no 329)
Has been discontinued without my knowledge/consent. Just 2 months have passed. Airtel advertised that customers can watch any channel by paying rs 1/day. That extra channel cnbc aawaj has been stopped. No customer care number available on airtel website is working
Kindly look into the matter.
My airtel account id is [protected]
My phone no is [protected]