Trai — non conversion of number postpaid to prepaid.

Address:	Ludhiana, Punjab
Website:	[email protected]

With due respect and regard

I request that i am customer of vodafone company from last 5years having mobile number [protected]. I received a call from company to link my adhar card to my number. When i visit vodafone store sarabha nagar, opp. Kips market. Ludhiana. They compel me to covert my number from prepaid to postpaid otherwise my number was stopped by company, unwillingly i agree to covert. They also assure me that after three months they convert my number to prepaid from postpaid. As per our commitment i visit to voda store to convert my number from postpaid to prepaid on18sep 2018. After some argument talk they issue me new sim an and assure me that after 72 hours my number will be convert from postpaid to prepaid. But till date my number was not converted to prepaid. Kindly look into the matter and convert my number. I hope my problem will be resolved soon and i got rply back my e-mail.

Thanks