Trai — non providing of paid channels on payment of fees subscription

Address:

58/G/1502, Ashtavinayak Tower, Mhada, Ekta nagar, kandivali west, mumbai67, Mumbai City, Maharashtra, 400067

I am residing at 58/g/1502, at mhada colony, ekta nagar, kandivali west, mumbai-400067. I am cabel tv subscriber of sai cable network residing at bldg no, 26, room no. 105 at old mhada, ekta nagar, kandivali west, mumbai-500067.in feb 2019 i filled and given package of channels as per latest govt, rules to the sai cable tv operator. Yesterday ie on 12th mar 2019 i called them to ask that i am unable to see paid channesl. They insisted me to select pack and pay the subscription. I paid rs.400/-subscription for mh jumbo pack at 6pm on 13th march 2019. Cable operator assured me that within two hours i will get all paid channels to see on my tv, but till late night i could not see them. The said cable oprrator cheated me. Necessary legal action may please be taken against him at the earliest. I have already applied for local consumer court for further necessary action. Please do needful at the, earliest.