Trai — not providing free channels | |||
I am a regular customer of videocon d2h. Id[protected]. I recharged my account on 12.5.19. I am getting all the paid channels as per my plan that i have created. But none of the free channels are provided. So i called their customer care here in kerala. They replied me that they have already done troubleshooting. If still channels are unavailable i should seek the help of their engineer. They will visit my home within 24hrs and i should pay them rs200. I am 100% sure there is nothing they can do over here since only the free channels are unavailable. I humbly request you to do the necessary action against this act Was this information helpful? | |||
|
TRAI customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
4720
Pending
0
Resolved
480
View all 4720 TRAI reviews & complaints
Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
View all TRAI contact information
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards