Trai — not refunding for wrong recharge idea mobile service

Address:

Gautam Buddh Nagar, Uttar Pradesh

We have made a recharge in my idea mobile. My mistake one digit is wrong in mobile no and recharge happen to other mobile. I used paytm for recharge

Same time i requested to make my payment reverse. But then denied. Everything is possible todays digital world.

They told i[censored] do by retailer then it is possible. U do it by own then it is not possible.

If i[censored]se digital payment encouraged by government then we face such type of issue and companies like idea is refusing for any support.

Need support and help to get my money back

Regard
Himanshu