Trai — number not in use even i paid my bills and they are not allowing to transfer my number from postpaid to prepaid

Address:	Chennai, Tamil Nadu, 600035
Website:	www.airtel.in

Shamefull network of india "bharti airtel"

I'm a platinum customer of airtel postpaid, they treated me very cheaply. I'm paying my bills in thousands for months without using that much under the name of monthly rental. This month till now my number suspended without any reason. I paid all my bills up to date, i asked them to change my postpaid number to prepaid & i submitted all the documents and i paid for that as well. Till now my did'nt get changed to prepaid from postpaid and i could'nt use my postpaid number as well.