Trai — porting is not cleared by idea network

Address:

Ludhiana, Punjab, 141008

Sir i wanna to change me number from idea to idea

My number is postpaid in idea i pay full bill amount and then
Request in jio to port my number but idea cancel my request given reason i cancel the request but i am not cancel the request again customer care said. Now again u request to port then your number is port

I again request to port then he again cancel it
Again given same # reason i cancel it
They given no other reason

Can u help me to sort out this???