Trai — rcom unable to send port code to port out

Address:

Mumbai City, Maharashtra, 400004

Hi team, reliance communication is not sending / we are not getting response to port sms sent to 1900 from reliance number since 30 oct 2017.

Due to this i am stuck and hence cant proceed with porting request to other operator.

Need your kind and immediate action in this matter. This is a discontinuation of service and not acceptable.

Is it possible to opt out of rcom with old porting code which was valid till 27 oct 2017? Need your help.