[Resolved]  Trai — re-installation issue due to parts not available or not provided - vcno - [protected]

Address:Rangareddy, Andhra Pradesh, 501510

In continuation to last complaint raised for vcno - [protected] on 15th may 2019.
Technician have visited the premises o[censored]nits available/store, claimed that unit is have 2 no’s fixing bolt (Of elevation adjustment) having rust and same cant be re-used.
Hence he advised to replace entire antenna which cost customer about rs:1000/-
Here my complaint is that why dish tv not providing spares for service long time. If its manufacturing issue, then dishtv network to be burned same. Demanding for rs: 1000/- complete in justice to customer. When i query same to call center he and guided by technician have diverted issue to tsm to have conversation at contact number: [protected].
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Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Customer (narenchoppa),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 27, 2019
Dear Customer (narenchoppa),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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