Trai — receiving otp messages from 17863 in vodafone and callertune activation without permission

Address:

Chennai, Tamil Nadu

I am randomly receiving otp messages from the number '17863'.

I suddenly received the sms, it was only for a couple of times but as i checked online many others most of whom were vodafone customers have been facing the same issue, where they have received the otp from the same number on annoyingly numerous occasions on daily basis.

My vodafone number was in a basic feature phone, i recently have put it in a outdated a smart phone where no apps can be installed. And havent been registered anywhere or any bank or for anything, it is just used as home phone instead of landline.

Kindly look into this before it leads to causing any undesirable incident such as hacking, fraud etc.

Since it is mostly vodafone customers affected, i have a suspicion that vodafone is trying to add/activate some vas services.

One other thing is every time i recharge, vodafone activates caller tunes without my consent and every time i complain to them and then they deactivate but it keeps repeating and randomly i receive numerous calls from people from other states, like in month i receive it a couple of days but on the day i receive those calls it'll be like 10-15 times

If i answer those calls person from other end either wont talk or wont understand english or tamil which are the only two languages i know and they are not the same numbers from which i receive the call, i tried raising the issue with vodafone but couldn't get any resolution.

I'm earnestly hoping that registering my concern in this forum would finally provide a favourable outcome fro me.

I'm attaching screenshots of the spam sms from 17863 and also the spam calls for your reference

My sincerest thanks in advance.