[Resolved]  Trai — refund not credited to my account

Address:bopal, 380058

I am user of videocon d2h company. my service no. is 60334784. on 6th of july i have lodged a complaint thatno channel is coming to my due to non available of tv signal. so thay have told that our engineer will come to your place and will solved your problem. they have not any engineer to my place and amount of service charge has been debited to my service acct. no. 60334784. so 8 have complained to the customer care but there no response till the date. therefore u r requested to solve my problem.
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Aug 8, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Sumant,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Sumant,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Thanks & regards

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