Trai — regarding jio plan migration

Address:

17/3 Ellaya Mudali lane, Chennai, Tamil Nadu, 600021

Sir, jio telecom is not not migrating my old plan to new plan they have introduced after oct 10 as they don't have the option for that i have requested them to have this option to migrate to new plan but they are not doing so please kindly help me. Jio has a plan of 555 for 3000 minutes other network calling but my plan was recharged automatically as l have opted for jio autopay recharge now they are refusing to migrate me from old plan to new please help