Trai — regarding my monthly pack and balance deduction

Address:

Tower A, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram, Haryana - 122015, 122015

Dear sir
I am subscribee of airtel dth, my customer id is [protected], i have taken udp plan of airtel dth in rs.1349/- on 3 aug 2019, till 6th every thing is good going.. On 6th dec2019, airtel dth changed my monthly package without my concent and without any information instead udp they change 153/- and deducted unfair amount... I have approched company multiple but there is no any resolution... Asking to pay again for the same pack... I have call recording for all my communication with airtel dth customer support team.. Kindly your intervene is rquired to get it resolve..