Trai — regarding my net speed and service provider's inactiveness against services

Address:

Basti, Uttar Pradesh, 272129

Sir i use jio 4g since last 3 yr my no is [protected]. Around the date of recharge my net speed is satisfactory but after when i recharged the speed automatically throttle down and in evening time it's not able to visit a site. I complaint many time but provider did not see any much concern. And just told tha they will fix it soon.in b/w these if i change my provider my recharge amount will get waste. So i don't have any other option except facing the issue and bearing irresponsible act of provider. Kindly take some action. Regarding such issues urgently