Trai — regarding package

Address:

Kutch, Gujarat, 370627

My airtel dth no is [protected]. I have decided my package. But the channels are not started. And facing problem with free channels, airtel starts it sometimes and then stop them. I didn’t understand what’s going. I have been paying for channels while i am not getting them. There is package of tv today broadcaster package which is not started yet, while its included in package. I am calling customer care, everytime they say system is down.