[Resolved]  Trai — regarding videocon d2h

Address:846004

Respected sir i am customer of videocon d2h my customer id is 59691171, my mobile no is [protected], i had selected my own channel as per trai guideline but my channel is not started as per selection when i call customer care they told us please call after an hour, our server is down, they are also not lodging my complain as i am old subscriber of videocon d2h i am fed up with service of videocon d2h, kindly help me regarding this issue.
Thanking you
Saroj kumar paswan
[protected]
Videcon d2h i’d 59691171
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Comments

Dear Saroj,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Saroj,

As per discussion over the call on ( [protected] ), you want to make changes in package same has been done.

Regards,
Team d2h

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