Trai — regarding vodafone connection no. [protected]

Address:	Lucknow, Uttar Pradesh, 226010
Website:	www.vodafone.in

The above mentioned no. Was a corporate connection in which we had activated a plan of 499 but on 6th oct vodafone changed the plan from 499 to 999 without any prior intimation and confirmation. We are really sick and tired of vodafone. Also when we wanted to change this cocp no. To ioip then vodafone took 19 days to process the request that has a tat of 5 days and that too after rigorous follow up. I would like to request you to take some strict action against vodafone so that they do not harass any other customer in future like this.