[Resolved]  Trai — reliance communications/mobile postpaid billing dispute

Address:Indore, Madhya Pradesh, 452001
Website:www.rcom.co.in

Dear sir,
I have been using reliance mobile services since last more than a decade and opted postpaid plan namely rtspecialcombo249 since last more than a year but my current bill is showing different plan which i have never opted. When i requested to revise my bill as well plan, they tried to convinced me and advocated that, 'although its more expensive but we think it is more better than previous plan,."

I m customer, i have to pay my bill, i have to use services, i know about my usage pattern etc, obviously, only i have right to decide which plan is good for me. Who is reliance communication to take decision about it?

I request you to kindly do the needful asap.

With regards,
Dr kapil jain
Iips-davv
Indore
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Dr. kapil,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications

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