[Resolved]  Trai — Reliance gsm is let me to port out to jio

Address:Shimoga, Karnataka, 577301

As i am using reliance gsm postpaid from 1 years and above and now they are not let me out from their network to port to jio network without any valid reason. As i have made payment in time anf balance has left out. And their custcustomer care people not give and proper responce as my number is very old i can't loss this number. So as trai has to solve our problem. So kindly do justice to us. Vageesh advocate bhadravathi, shimoga district, karnataka-577301.
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Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
Apr 26, 2017
Updated by V. Y. VAGEESH
No balance has been left out still excuses amount is their in my account .
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Comments

Dear Vageesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Kindly let us out of your network reliance as we had fed up of the porting process delay and your company never let any customer to go out we have heard this. Kindly leave us and we are not ready to pay any amount to your company as late fee or monthly rentals for your fault and not for ours. Vageesh advocate bhadravathi. Alternative number is [protected]. Port out number is [protected].
Dear Vageesh,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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