Trai — reminder 3 complaint regarding selection of pack as per trai

Address:Amritsar, Punjab, 143001

Dear Sir,
It's third day I did not get any reply from your side.
I had selected my pack as per new guidelines issued By TRAI on dated 01 Feb 2019 on dish tv app my vc no. [protected]. But today I find some north pack is activated by you on my pack which is not selected by me. I am trying to contact on your helpline no. From 2 hours but all in vain. I also sms CALL me on 57575 but no response from your side and also neither dishtv app nor dish tv website is working. I am trying to register my complaint with dish tv but all in vain. I had sent 5 emails to customer care of dish tv and also trying to register my complaint with nodal officer but all in vain.

Here i request you kindly look in the matter.
Thanking you and looking forward your action.
With regards
Hardeep Singh
M.no.[protected]
.
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Comments

Dear Hardeep,

Our website/App has probably hit a technical snag. Our team is checking this and will fix the same soon. However, if you're trying to select the channels/packs as per the TRAI guidelines, We would suggest you to send a mail at [protected]@dishtv.in along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

Regards,
Online Team
DishTV

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