[Resolved]  Trai — removal of d2h kids world

My videocon d2h id is 47511825. I have been raising the issue of removing d2h kids world package from my add on for one week through writing mail, talking to supervisors and online logging into my account. But they aren't removing it. They are charging around 40 rupees per month from me. My registered number is [protected].
Kindly take necessary action.