Trai — reporting against siti cable operator

Address:

MIG 147, APHB colony, Nallapadu road, Guntur - 522002, Guntur, Andhra Pradesh

Hello sir/madam,

I live in guntur (Andhra pradesh) and we have been facing some problems regarding the services of siti cable networks in our area. They are not providing us with the packages as mentioned by trai and not giving the option to choose and select the channels which we want. Instead they are providing only one package charging around 400 providing all the unnecessary channels which we donot need at all. And if we want some other channels they charge extra money for each channel apart from that 400. This is completely ridiculous and not feasible for us.

These local siti network operators are not providing us with the required information regarding the package options when asked. We expect you to look into the issue and provide us with the choice to select the channels which we are interested in watching. Kindly take action against them for charging their own prices (Extra charges) without following the rules of trai.

Regards,
Mohana.