Trai — selected channels not seen

Address:

2/10 defence colony lullanagar, Pune, Maharashtra, 411040

Dear trai,

I am a videocon d2h user with customer id[protected]. I had chosen following plan
NTO 4MD2XGQAT092WGEKJKLNK191GCMD7
But they are not activate that plan and they not provided any details about plan. I had sent SMS also. Today I talk to customer care executive for this but she said plz Recharge your DTH than your plan will be activate but plan not activate I had Recharge done