Trai — service issue of reliance big tv
ViVijay_p83 on Apr 17, 2018
Reliance big tv number:[protected]
I have paid full subscription amt of 2 years of reliance big TV and since last 2 months i am facing broadcasting issue of all channels of Star and Colors. Every time I am getting same reply from customer center that it will resume within 3-4 days but whole 2 months gone and nothing solved and still all channels of Star and Colors are not available. i am fed-up and mentally harassed from customer center and also its services
Further since last 3 days there is signal issue and not able to see any single channel.On contact with customer center they told me that it will resolve in 12 hrs but this is 3rd day and still not solved.
Even today 17.04.2018, after so many attempt got connected with customer center and still they are saying further 72 hrs will take to resume services
Even its website has blocked all features of contacts like customer feedback, Service request and contact us. and customer care center is highly unreachable. it is wasting my time and energy and most thing my hard earned Money
I am really tired and harassed with thier services. I want refund my full subscription money
[Apr 18, 2018] TRAI customer support has been notified about the posted complaint.
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