Trai — set top box not receiving signal

Address:

600084

My Tata Sky subscriber id no is [protected]. I am not receiving box signal from October 15 th 2019 when i recharged for rs 200. When contacted customer care of tatasky they are telling they will arrange for a technician and they told they will charge rs 150.

I am not willing to pay any money. Kindly send technician at free of cost and set right issue or refund my rs 200 so that I can switch to other operators who are providing better services than you. Awaiting your early reply. If there is no reply I have to give complaint to TRAI.

Regards
Aravamudhan
[protected]