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Trai — sundirect dth does not implement the new trai rule on 01.02.2019

Sundirect dth does not implement the new trai rule on 01.02.2019. Their customer care executive officer said that they did not get any official order about new trai rule. They said me to recharge for rs.510 for 1 month to tamil super value hd ultra pack.
They have telecasting more unwanted tv channel for me.
Please implement the new order as soon as possible. It will more helps for people in india.
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Complaint Status


[Feb 01, 2019] TRAI customer support has been notified about the posted complaint.
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    TRAI
    Customer Care Service
    Customer satisfaction rating
    3%
    Complaints
    4513
    Pending
    0
    Resolved
    135
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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