Trai — Suspicious/Fraud Call

I received a call on my Mobile Number yesterday, introducing them as from Paytm. They were quite off on their information delivery, which i found very suspicious of. She said she's got my info from the research team that I'm facing issues with Paytm and hence the call. While, the number were the call landed was not registered with Paytm. I checked the Truecaller and found the caller to be one Swati Kashyap (+[protected]. While enquiring with Paytm, they claimed no such activity took place and evaded the issue at hand. Am attaching the conversation with Paytm on twitter and the identity of the caller searched from truecaller.
Request to do an enquiry on the number and take action so that someone else doesn't get trapped by such calls.