Trai — tata indicom porting code not being provided

Hi,

My mobile no is : [protected] (Tata indicom cdma)

Since last two week onwards my tata indicom cdma mobile is showing the signal but i was not able to connect the call or sms to any numbers. Immediately i have contacted to tata indicom customer care. They are saying tata indicom cdma service was closed.

I was shocked when they had said service was closed. I was maintaining tata indicom mobile number [protected] more than 10 years. I didn't get any communication either by call or sms. There is no media publicity also regarding closing of tata indicom cdma services.

I was deeply regret-ed with there services to customer's given by tata. My mobile number is also linked with aadhar. Now it is very difficult to manage the transaction with aadhar as it is reqquired otp to complete the transaction.

My tata indicom number is not a port number. Since, beginning onward's i was with tata indicom with trust.

I have mail (Or) contacted to customer care. Simply they are saying we had called or sent a message to customer regarding this. But, i did not get any call or sms that service was going to close.

While promoting a ads they will promote in media. But when they are closing they will not promote and making problems to customers.
If service is going to close they should keep on calling or sending sms atleast 1 year before from the date of closing the service... But these was not happened.. The tata indicom support representative is saying we had given 60 days or prior to close the service.. During these short span how can customer knows that particular mobile service is going to stop.

Trai should take an severe action on these type of mobile network operators
There are lot of people who are facing similar issue.

I believe consumer complaint should take serious action on tata cdma network operators by informing to trai and please resolve these issue. It will help most of the people who are facing similar issue.
Please take a sever action on tata mobile services and i request i want port should be happen at-least to my mobile number :[protected]

I heard they are going to close tata docomo by end of the year. Still, these news also don't know most of the people

If anything is required, please let me know
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information