Trai — tata sky

Address:

Chennai, Tamil Nadu, 600060

My subscription id: [protected] in tatasky and there is excess amount recharged and i am requesting for refund but tatasky not refunding my money even after many mail and calls refund of amount rs.1874.47

This is mail i got from tatasky:
Service request no.:12qbnodq

Hello mr. Sharma,

We are sorry for any inconvenience caused.
You have done the recharge with the amount of rs.5, 750.00 from that amount rs.3, 850.00 is debited to
Activated annual dhamaal kids pack now you are having the rs.1, 874.47. We can't reverse this amount.
We are not taking your complaint lightly.in fact we have notified the concerned department and we will ensure to improve our services.

Thanks!

Saira
Tata sky customer care
Tatasky.com / [protected]@tatasky.com