Trai — tata sky channel packs

Address:

Gurgaon, Haryana, 122101

I have recharged my tata sky dth yearly subscription on 23.11.2018. But in december, channel packs are given to choose by trai. I have requested them to provide me the pricing of channels under the recent directions of trai so that i would subscribe to channels of my choice. Frim then, i have called them so many times. Their response to my telephone call was that they have no information yet on the new pricing and that i should go for renewal as per the existing tariff. The service provider is violating the directions of trai in the matter of providing choice of channels. They want me to buy their packages which are expensive and contain many channels which i do not watch.

Thus, tata sky is indulging in anti-customer and restrictive trade practices. They should implement trai guidelines immediately in letter and spirit.