Trai — tata sky dth service

Address:Mumbai City, Maharashtra, 400706

My tata sky dth monthly subscription expires on 27.1.2019. I have requested them to provide me the pricing of channels under the recent directions of trai so that i would subscribe to channels of my choice. Their response to my telephone call was that they have no information yet on the new pricing and that i should go for renewal as per the existing tariff. The service provider is violating the directions of trai in the matter of providing choice of channels. They want me to buy their packages which are expensive and contain many channels which i do not watch.

Thus, tata sky is indulging in anti-customer and restrictive trade practices. They should implement trai guidelines immediately in letter and spirit.
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Dear sir

kindly do needful, if we choose channel bouquet or favourite individual channels then prices are going very high, , , we belong to middle class family and cannot afford these much prices..earlier plans were affordable to us..bring back those plan, , , ,

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