Trai — telephone dead

Address:	411014
Website:	Www.bsnl.com

My name is hari bhokare i have a bsnl telephone number [protected] i complaint my phone is dead on date 3-1-2019 complaints no [protected] next complaints on[protected] no [protected] complaints not solved then today l also complaints about telephone is dead[protected] complaints no [protected] but not taking anything else please help me i am 60 years old not to go bsnl office my home and bsnl office to long distance