Trai — to get refund from reliance big tv

Address:

90/123, Patel Marg, agarwal farm, mansarovar, Jaipur, Rajasthan 302020, Jaipur, Rajasthan, 302020

Dear sir,
I have take one dth connection from reliance big tv. My consumer i'd is[protected].in this i'd i have deposit rs.2499/- in march 2018 after april 2018 i did not get any chennal on my dth connection i get every time error 400. I have register complain so many time to customer care reprasantative. But every time they give me only assurance to start service but they did not resolve any problem. After they they sold to it to independence tv. They are also not resolve my problem. So i want to register my complained to u pls. Resolve my problem or compainsate me