[Resolved]  Trai — unable to provide me service since 20 days

Address:Arunodaya nagar ., Cuttack , odisha, 753012, 753012

My videocon d2h i'd is 84869295, which i am unable to see & error is showing technical problem, i am constantly approaching customer care through toll free no but all the time i call they said engineer will visit & problem will be solved today. I am just harrassed with this type of answer as almost 20 days had gone & i am unable to use the service for which i have paid.
So i request to please resolve my problem & grant me more 20 days grace for which i have already paid but not used.
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Aug 7, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Biren,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Biren,

We understand that your complaint is resolved now. Kindly let us know if you need any further assistance.

Thanks & regards

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