Trai — unable to receive community sms

Ladaku

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra, 440002

I am unable to receive community related sms. It seems my number has been blocked. Servicer provider confirmed that they have not blocked any sms. Can you please unblock my number [protected] on priority. There are serious urgent messages which i have not been receiving.

I was able to receive community messages earlier when i was with airtel, after that when i moved to idea, i stopped getting messages and now same number has been ported to jio but still unable to receive sms. Though dnd is not active. Bulk sms service provider confirmed that community messages are not getting delivered as number is blocked.

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TRAI customer support has been notified about the posted complaint.