Trai — unable to select package from dish tv | |||
I have try many time today to call on their [protected] number for help but phone lines was disconnect automatically, and also from website and app i was unable to select my package, i have also uploaded screen shots of dishtv app from my mobile. Kindly help to resolve the problem Service provider is dish tv. My vc : [protected] Nikhil patel Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. Feb 05, 2019 Updated by Jiignesh178 TRAI Complaint Status Update [ID: 2223249] This is another proof from my side see in the attachment where from web browser and mobile app i could not able to choose the package.    | |||
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Till now their help line number [protected] is not reachable and till now from Dish Tv end none of thier executive has call regarding these complaints, And today i have received that they migrated to new plan as per trai guidelines (Find the attachment).
So trai and dishtv both are forcing me to accept high value plan of Rs.557/- as per past plan Rs.480/-.
I am telling i dont wanted to update this plan and other plan i cant update through mobile app. (Find the Attachment).
Thanking You
Regards
Nikhil Patel
[protected].