Trai — unable view 12 tv channels

Address:NO 17/18 1ST FLOOR B BLOCK "A" SECTOR SIVA SAKTHI NAGAR ANNANUR CHENNAI, 600109

Tata sky dth id [protected] i added 12 channel on 6.319 but unable to view i made complaint 6.3.19, sr no.1ckwpo1g till now not clear & every day contacting over phone, e mailing to c care but no response, again contact c care on 7.3.19 at 19.57pm very poorly answered, my call put recorded voice our rep touch u shortly but more than 40 minutes waited after that call was disconnected pls take necessary action.
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