Trai — unauthorised obstruction of tv channels by cable operator

Address:

STAR NETWORK's #87, Road No.3, Surya Enclave, Trimulgherry, SECUNDERABAD, Hyderabad, Telangana, 500015

I am a subscriber for star network's digital tv & internet services (Hathway services) housed at #87, road no.3, surya enclave, trimulgherry, secunderabad - 500015 telangana state. (Contact details: 27990910 / [protected]).

Cable operator has stopped telecasting etv and several channels since yesterday and forcing us to opt for paid channels inspite of having sufficient time for us to choose channels (Understand trai has extended due date till 31-mar-19 for selection of preferred channels).

Cable operator is not adhering to trai's due date and refused to register the complaint and recklessly replied to hathway head office is blocking the channels and informed we are free to complaint to any regualtory authorities.

Appreciate necessary action on the above cable service provider.