[Resolved]  Trai — untruth services of dishtv

Address:560076

I am having dish tv connection with VC no: [protected]. I have submitted change of plan through the dishtv website on 30th Jan 2019 and change of plan on 10th March. I received the ticket number with[protected] but till date the request is not yet solved. I called customer care multiple times but there is no visit of technician till date. without my consent, they have migrated to different plan where i need to pay more than actual and I am not able to view the channels which i have subscribed. They were unable to refund the amount for the channels which i am facing issue. I have attached the ticket no for reference.

I had raised complaint to nodal officer over email but no response till now.
Services from Dishtv are very unsatisfactory, very disappointed
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Sivakumar,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Sivakumar,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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