[Resolved]  Trai — vc no [protected] p and [protected] c of dish tv

Address:Pune, Maharashtra, 411038

Respected sir,
pl refer vc no [protected] P and [protected] C
i have recharged both vc's for 1 year in April 2018 with switch off date of 14/06/2019. however i found that it is reduced to 20/05/2019. i have neither received phone call from dish TV nor any communication from your end regarding new packages selection or changing new date. this date has been changed without my knowledge and consent. I would like to continue with the earlier package till 14/06/2019 which is switch off date. as per your guide lines Dish tv should continue the service till the contract period.
i have already raised my concern with dish tv, however they refused my request.
pl do the needful immediately.

With Warm Regards,
Sagar Kolhatkar
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Comments

Dear Sagar,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 20, 2019
Dear Sagar,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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