Trai — very poor service in incoming and outgoing calls.

soumeng

from Kolkata, West Bengal

Address:

Kohima, Nagaland

I am using a reliance gsm sim in north east india. Since last one month it's giving very poor to poor services of phone calls both for incoming and outgoing though there's full network showing in my mobile and always says "network busy" and even unable to contact with customer care services also.in addition with that while to check for mobile talktime balance using vas code because of failed to contact and check the same through customer support services it starts to deduct amount from my main balance saying for different vas services activated on my number.

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TRAI customer support has been notified about the posted complaint.

Aug 26, 2017

Updated by soumeng Reliance GSM — very poor service in incoming and outgoing calls using Reliance GSM SIM.

I am using a Reliance GSM SIM in North East India. Since last one month it's giving very poor to poor services of phone calls both for incoming and outgoing though there's full Network showing in my mobile and always says "network busy" and even unable to contact with customer care services also. In addition with that while to check for mobile talktime balance using USSD code because of failed to contact and check the same through customer support services it starts to deduct amount from my main balance saying for different VAS services activated on my number.