[Resolved] Trai — videocon d2h basic package | |||
Mi Customer I'd is[protected] Videocon D2H provide 130 channel at 153 including gst one hundred channel and all channels are mandatory including 25 national channel while as per Trai only 265 channel mandatory rest 75 we can select. But they give answer at present they have no such facilities i.e 100 channel compulsory. I want to take only 100 channl 75 from my choice and 25 from compulsory national channel but their customer care support team told that 100 channel is compulsory after that you can select. As Exp am selecting 70 channel as per Trai 25+70=95 But as per Videocon D2H 100+70=170 For thi 20 rs extra paid other then selecting channel charge because of channel is more then 100. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint. | |||
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
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